Register a refund

This part of the guide explains how to register a refund.

Once the refund has been created, SIGTAS assigns a unique refund number and sets the status to In Progress. The registration of a refund is made possible by using the Create button on the List of Refunds page (513:1001) or by using the Register Refund menu in the Functionalities section (513:2001). In both cases, the created refund will be displayed on the List of Refunds page (513:1001).

The following example demonstrates how to register a refund using the Create button of the List of Refunds page (513:1001). This procedure is standardized and applies also from the Register Refund menu of the functionality option (513:2001).

Step 1 - Go to the page List of Refunds

1. Go to the Refund module;
2. Choose the Refunds menu. This action opens the List of Refunds page (513:1001);

Step 2 - Register a refund

3. Click the Create button. This action opens the Refund page (513:2001);
4. Go to the Refund Details section;
5. Fill out the required fields (identified by a red asterisk *). For example, TIN, Refund Against, etc.;
6. Go to the Refund Information section;
7. Fill out the required fields (identified by a red asterisk *). For example, Requested Amount;
8. Click on the Save button. This action confirms the registration of the refund, assigns a refund number and updates the List of Refunds page (513:1001).