Create a collection case

This part of the guide explains how to create a collection case and associate assessments and opening balances.

Once the collection case has been confirmed, SIGTAS 3.0 assigns it a unique collection number. As soon as step 2 is completed (the entry of items 3 to 8), the user must associate an assessment and/or opening balance (steps 3 and 4) to complete the collection case.

Step 1 - Go to the page List of Collection Case

1. Go to the Collection module;
2. Choose the Collection Cases menu. This action opens the List of Collection Cases page (520:2001);

Step 2 - Create a collection case

3. Click the Create button. This action opens the Collection Case page (520:1001);
4. Go to the top Collection Case section;
5. Fill out the required fields (identified by a red asterisk *). For example, TIN, etc.;
6. Go to bottom Collection Case section;
7. Fill out the required fields (identified by a red asterisk *). For example, Open Date, Description etc.;
8. Click the Save button. This action confirms the creation of the collection case, assigns a case number and refreshes the Collection Case page (520:1001);

Step 3 - Add an assessment to a collection case

9. Go to the Assessment section;
10. Click the Create button. This action opens the pop-up window Add Assessment to a Case;
11. Fill out the required fields (identified by a red asterisk *). For example, Assessment No., etc.;
12. Click the Save button. This action confirms the addition of the assessment and updates the Collection Case page (520:1001);

Step 4 - Add an opening balance to a collection case

13. Go to the Opening Balances section;
14. Click the Create button. This action opens the popup window Add Opening Balance to a Case;
15. Fill out the required fields (identified by a red asterisk *). For example, Tax Type, etc.;
16. Click the Save button. This action confirms the addition of the opening balance and updates the Collection Case page (520:1001).